We collect personal information to provide and continuously improve our services on the Spire platform. We collect the following categories of information:

Spire processes your information based on lawful business reasons. Specifically, we use your data to:

• Fulfill and process orders, deliveries, and payment transfers.
• Coordinate communication between buyers and store vendors to facilitate deliveries.
• Provide active customer support, troubleshoot account problems, and address system bugs.
• Improve our marketing outreach, personalized deals recommendation engine, and product layout.
• Monitor traffic behaviors and protect user accounts from automated spam, fraudulent purchases, and malicious exploits.

We do not sell, trade, or rent your personal identification information to advertising networks. We share details only with selected providers under the following criteria:

• Store Vendors: The vendor you purchase from receives your shipping address, name, and phone contact to dispatch products.
• Service Partners: Third-party couriers, email dispatch services, hosting servers, and analytical systems who help us run the marketplace.
• Legal Obligation: If required by judicial decree, search warrants, or government regulators to investigate illegal behavior.
• Business Changes: If Spire is acquired, merged, or undergoes bankruptcy, customer records are transferred to the acquiring business entity.

We deploy multi-layered physical and technical safeguards to keep user details secure.

All data transmissions on our website are encrypted using standard Secure Sockets Layer (SSL/TLS 1.3) technology. Databases containing personal customer keys are encrypted at rest with AES-256 standard protocols.

Depending on your legal jurisdiction (e.g., GDPR in Europe, CCPA in California), you hold specific user rights over your personal information:

• Access: Request copies of the personal files we store about your profile.
• Rectification: Request changes or updates to inaccurate profile details.
• Deletion (Right to be Forgotten): Request that we erase all collected personal files, subject to regulatory transaction-record retention requirements.
• Opt-Out: Unsubscribe from marketing emails by clicking the link at the footer of our newsletter.

To file a data request, please send an request to our privacy team at privacy@spirehubs.com.

Spire uses cookies and pixel tracking tags to understand platform usage. Cookies are small text documents written to your local hard drive:

• Essential Cookies: Needed to store login states, checkout cart items, and run security verification.
• Analytical Cookies: Help us measure traffic, conversion statistics, and isolate bugs on different pages.
• Preference Cookies: Remember custom user preferences like theme, language choice, or currency display.

You can disable cookies directly through your browser settings panel. However, this may restrict access to standard functionalities (e.g., shopping cart and logging in).

Our services are not intended or designed for children under the age of 13.

We do not knowingly collect or store personal files of users under 13. If we discover that a registered profile belongs to a child under 13, we will delete all associated credentials and records from our database immediately.

Spire may occasionally update this Privacy Policy to reflect changing laws or business conditions.

When we publish adjustments, we will change the "Last Updated" timestamp at the top of this page. We suggest reviewing this page periodically to remain informed about how we safeguard your personal details.